Bitvisa believes gaming should be entertainment, not a burden. Our responsible gaming program gives you the tools to set limits, stay protected, and access support whenever you need it — completely free of charge.
You must be at least 18 years old to play any game at Bitvisa. All services are strictly prohibited for minors.
Responsible gaming means enjoying gaming as a source of entertainment — not as a cause of financial stress or mental strain. Bitvisa's responsible gaming program is more than a policy; it's a commitment at the heart of every decision we make.
Millions of people across Bangladesh play on Bitvisa every day. We want every one of them to enjoy gaming in a safe environment and with a healthy mindset. Gaming is true entertainment only when it stays enjoyable — when it becomes compulsive, that's when problems begin.
Bitvisa's responsible gaming program covers: personal limit-setting tools, self-exclusion options, age verification measures, and guidance to professional support — all working together to keep your gaming healthy and enjoyable.
Bitvisa's responsible gaming policy is built on several core pillars. We believe the wellbeing of every player matters more than our business success.
Bitvisa gives you a set of powerful tools to keep your gaming in check. Using them actively helps ensure gaming stays a source of entertainment — nothing more.
Set a maximum daily, weekly, or monthly deposit limit. The system will automatically block any deposit that exceeds it.
Decide in advance how long you'll play. When the time is up, Bitvisa will remind you to take a break.
This feature stops you from playing once you've lost a set amount. It keeps you from chasing losses and continuing to play after a losing streak.
Temporarily suspend your account for a set period — take a break ranging from 24 hours to 30 days.
Helps you stay aware by showing a summary of your total time and spending at regular intervals.
Close your account for an extended or permanent period. Once activated, no exceptions are made.
Problem gambling doesn't always appear suddenly — it builds gradually. If you notice any of the signs below, reach out to Bitvisa's support team or use the available protection tools.
| Signs | Description | Level |
|---|---|---|
| Playing beyond your budget | Regularly spending more than your set budget | Warning |
| Playing to chase losses | Chasing losses by placing larger bets after losing | Severe |
| Playing in secret | Hiding gaming habits from family or friends | Severe |
| Losing track of time | Losing track of time and spending hours playing without realizing it | Warning |
| Unable to stop | Repeatedly returning to play despite trying to stop | Severe |
| Neglecting Responsibilities | Playing while neglecting work, family, or personal responsibilities | Severe |
| Gambling on Borrowed Money | Borrowing money or draining savings to fund gaming | Severe |
Self-exclusion is Bitvisa's most powerful responsible gaming tool. When you feel gaming is getting out of control, you can temporarily or permanently close your account yourself.
The self-exclusion process is completely confidential and takes effect immediately. Once active, your account cannot be reopened before the self-exclusion period ends.
No one under 18 is permitted to play at Bitvisa — this is our most absolute rule. Age verification is mandatory at registration, and additional proof may be requested in any case of doubt.
If there are children or teenagers in your household, the following steps are strongly recommended:
You don't have to face difficulties alone. Bitvisa's responsible gaming support team is always here for you. You can also seek help from professional organizations.
Bitvisa doesn't just offer games — it ensures a secure and responsible gaming environment for every player.